Enterprise data
Casa Mimi VOF
Vaartstraat 92 2235 Hulshout
hello@casamimi.be
0477 05 95 66
BE 0788798951
Vincent Bruynseels & Emily Jacobs
RPR Mechelen
Article 1: General provisions
The e-commerce website of Casa Mimi, a partnership with registered office in Hulshout VAT BE 0788798951, RPR Mechelen, (hereinafter 'Casa Mimi VOF') offers its customers the opportunity to purchase products from its online store online.
These General Terms and Conditions ("Terms") apply to every order placed by a visitor to this e-commerce website ("Customer"). When placing an order via the Casa Mimi VOF webshop, the Customer must expressly accept these Terms and Conditions, thereby agreeing to the applicability of these Terms and Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, unless they have been accepted in advance, in writing and expressly by Casa Mimi VOF.
Article 2: Price
All prices stated are expressed in EURO, always including VAT and all other duties or taxes required to be paid by the Customer.
If delivery, reservation or administrative costs are charged, this will be stated separately.
The price statement applies exclusively to the items as described verbatim. The accompanying photos are decorative and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalog and the e-commerce website have been compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors or is not up to date. Obvious mistakes or errors in the offer do not bind Casa Mimi VOF. Casa Mimi VOF is only obliged to make an obligation of means with regard to the accuracy and completeness of the information provided. Casa Mimi VOF is under no circumstances liable in the event of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we request the Customer to contact our customer service in advance.
The offer is valid while supplies last and can be adjusted or withdrawn at any time by Casa Mimmi VOF. Casa Mimi VOF cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.
Article 4: Online purchases
Order procedure: a product can be added to the shopping cart via the shop by pressing the 'Buy' button. You can then go to the payment page via the shopping cart in the top right corner of the page. The customer's details must be entered there, namely e-mail address, first name, last name and address. You can then go to the next page via the 'Continue' button. The payment method can be selected here. You can choose PayPal, Credit Card, iDeal, Giropay, Bancontact and SOFORT). Finally, the purchase can be completed by pressing 'Buy Now'.
The Customer can choose between the following payment methods:
- via credit card
- via iDeal
- via Giropay
- via SOFORT
- via bank card
- via PayPal
Casa Mimi VOF is entitled to refuse an order due to a serious shortcoming on the part of the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and execution of the agreement
Items ordered via this online store are delivered in Belgium and the Netherlands.
Delivery is made by PostNL or by Casa Mimi VOF within 30 days after receipt of payment. The associated costs are stated at checkout.
Unless otherwise agreed or expressly stated otherwise, the goods will be delivered to the Customer's place of residence within 30 days of receipt of the order.
Any visible damage and/or qualitative shortcoming of an item or other shortcoming during delivery must be reported by the Customer immediately to Casa Mimi VOF.
The risk of loss or damage passes to the Customer once he (or a third party designated by him, who is not the carrier) has acquired physical possession of the goods. However, the risk is already transferred to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by Casa Mimi VOF.
Article 6: Retention of title
The delivered items remain the exclusive property of Casa Mimi VOF until full payment has been made by the Customer.
If necessary, the Customer undertakes to inform third parties of Casa Mimi VOF's retention of title, for example to anyone who would seize items that have not yet been fully paid for.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who purchase items online from Casa Mimi VOF in their capacity as consumers.
The Customer has the right to withdraw from the agreement within a period of 14 calendar days without giving reasons.
The withdrawal period expires 14 calendar days after the day on which the Customer or a third party designated by the Customer, who is not the carrier, acquires physical possession of the good.
To exercise the right of withdrawal, the Customer must inform Casa Mimi VOF, Vaartstraat 92 2235 Hulshout, hello@casamimi.be via an unambiguous statement by e-mail of his decision to withdraw from the agreement. The Customer can use the attached model withdrawal form for this, but is not obliged to do so.
"The Customer can also complete and send the model withdrawal form or another clearly formulated statement electronically via our website www.casamimi.be. If the Customer makes use of this option, we will immediately inform the Customer on a durable data carrier (e.g. by e-mail). -mail) send an acknowledgment of receipt of his revocation".
To comply with the withdrawal period, the Customer must send his communication regarding his exercise of the right of withdrawal before the withdrawal period has expired.
The Customer must return or hand over the goods to Casa Mimi VOF, Vaartstraat 92 2235 Hulshout, without delay, but in any case no later than 14 calendar days after the day on which he communicated his decision to withdraw from the agreement to Casa Mimi VOF. The Customer is on time if he returns the goods before the period of 14 calendar days has expired.
The direct costs of returning the goods will be borne by the Customer. The direct costs of returning the goods will be borne by the Customer. The costs are estimated at a maximum of approximately EUR 20.
The Customer is requested to return the items in their original condition and packaging, with all accessories supplied and instructions for use. If the returned product has been reduced in value in any way, Casa Mimi VOF reserves the right to hold the Customer liable and claim compensation for any reduction in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to determine the nature, characteristics and operation of the goods.
All returned items will be carefully examined. The basic principle here is that the consumer may only inspect the item as he would in a store. Returned items may be tried on, but may not have been used. If an item has suffered a reduction in value due to the use of the Customer, this will be charged to the Customer.
If the Customer revokes the agreement, Casa Mimi VOF will refund all payments received from the Customer up to that time, including standard delivery costs, to the Customer within a maximum of 14 calendar days after Casa Mimi VOF has been informed of the Customer's decision. to withdraw from the agreement. In the case of sales agreements, Casa Mimi VOF may wait with the refund until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.
Any additional costs resulting from the Customer's choice of a different method of delivery than the cheapest standard delivery offered by Casa Mimi VOF will not be refunded.
Casa Mimi VOF will reimburse the Customer with the same payment method with which the Customer performed the original transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged any costs for such reimbursement.
The Customer cannot exercise the right of withdrawal for:
- the delivery or provision of goods or services, the price of which is subject to fluctuations in the financial market over which Casa Mimi VOF has no influence and which may occur within the withdrawal period;
- the delivery of goods manufactured according to the Customer's specifications, or that are clearly intended for a specific person;
- the delivery of goods that spoil quickly or have a limited shelf life;
- the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
- the delivery of goods that, by their nature, are irrevocably mixed with other products after delivery;
- the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the sales agreement, but the delivery of which can only take place after 30 days, and the actual value of which depends on fluctuations in the market over which the company has no influence;
- agreements where the Customer has specifically requested Casa Mimi VOF to visit him to carry out urgent repairs or maintenance;
- the delivery of sealed audio and sealed video recordings and sealed computer software of which the seal has been broken after delivery;
- the supply of newspapers, periodicals or magazines, with the exception of agreements for a subscription to such publications;
- agreements concluded during a public auction;
- the provision of accommodation other than for residential purposes, goods transport, car rental services, catering and services related to leisure activities, if the agreements provide for a specific date or period of performance;
- the supply of digital content that is not supplied on a tangible medium, if the performance has begun with the express prior consent of the Customer and provided that the Customer has acknowledged that he thereby loses his right of withdrawal (e.g. downloading music, software);
Article 8: Warranty
Under the Act of 21 September 2004 on the protection of consumers in the sale of consumer goods, consumers have legal rights. This legal warranty applies from the date of delivery to the first owner. Any commercial guarantee does not affect these rights.
[Commercial Warranty]
To invoke the warranty, the Customer must be able to provide proof of purchase. Customers are advised to keep the original packaging of the goods.
For items purchased online and delivered to the Customer's home, the Customer must contact Casa Mimi VOF customer service and return the item to Casa Mimi VOF at his expense.
If a defect is discovered, the Customer must inform Casa Mimi VOF as soon as possible. In any case, any defect must be reported by the Customer within 2 months of its discovery. Afterwards, any right to repair or replacement expires.
The (commercial and/or legal) warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, failure to comply with the user instructions or manual, adjustments or changes to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase and, if applicable, delivery, are deemed not to be hidden defects, unless the Customer proves otherwise.
Article 9: Customer Service
The customer service of Casa Mimi VOF can be reached on telephone number +3247705966 via email at hello@casamimi.be. Any complaints can be addressed here.
Article 10: Sanctions for non-payment
Without prejudice to the exercise of other rights available to Casa Mimi VOF, in the event of non-payment or late payment, the Customer is legally liable to pay interest of 10% per year on the unpaid amount from the date of the default and without notice. In addition, the Customer is legally liable and without notice to pay a lump sum compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice.
Without prejudice to the foregoing, Casa Mimi VOF reserves the right to take back items that have not been (fully) paid for.
Article 11: Privacy
The controller, Casa Mimi VOF, respects the Belgian law of December 8, 1992 regarding the protection of private life in the processing of personal data.
The personal data you provide will only be used for the following purposes: the execution of the concluded agreement, processing the order, sending newsletters, advertising and/or marketing purposes.
You have a legal right to inspect and possibly correct your personal data. Provided proof of identity (copy of identity card) you can obtain written notification of your personal data via a written, dated and signed request to Casa Mimi VOF, hello@casamimi.begratis. If necessary, you can also request that the data that is incorrect, incomplete or not pertinent be corrected.
In case of use of data for direct marketing: You can object to the use of your data for direct marketing free of charge. To this end, you can always contact Casa Mimi VOF, Vaartstraat 92, 2235 Hulshout, hello@casamimi.be.
We treat your data as confidential information and will not pass it on, rent or sell it to third parties.
The customer is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted, so Casa Mimi VOF has no access to your password.
Casa Mimi VOF keeps online (anonymous) visitor statistics to see which pages of the website are visited and to what extent.
If you have any questions about this privacy statement, you can contact us at hello@casamimi.be.
Article 12: Use of cookies
During a visit to the site, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.
'First party cookies' are technical cookies that are used by the visited site itself and that aim to ensure that the site functions optimally. For example: settings that the user has made during previous visits to the site, or: a pre-filled form with data that the user has made during previous visits.
'Third Party cookies' are cookies that do not come from the website itself, but from third parties, e.g. an existing marketing or advertising plug-in. E.g. cookies from Facebook or Google Analytics. The visitor to the site must first give permission for such cookies - this can be done via a bar at the bottom or top of the website, with reference to this policy, which, however, does not prevent further surfing on the website.
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently deleted from your hard drive. You can do this via the settings of your browser (via the help function). Please note that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
By using our website, you agree to our use of cookies.
Article 13: Affect of validity - non-renunciation
If any provision of these Terms is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.
Failure at any time by Casa Mimi VOF to enforce any of the rights listed in these Terms and Conditions, or to exercise any right thereof, will never be seen as a waiver of such provision and will never affect the validity of these rights. affect.
Article 14: Changes to conditions
These Terms and Conditions are supplemented by other terms and conditions that are explicitly referred to and the general terms and conditions of sale of Casa Mimi VOF. In the event of any contradiction, these Terms and Conditions shall prevail.
Article 15: Evidence
The Customer accepts that electronic communications and backups can serve as evidence.
Article 16: Applicable law – Disputes
Belgian law applies, with the exception of the provisions of private international law regarding applicable law.
The courts of the Consumer's place of residence have jurisdiction in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).